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This is a biggy. With bigger agencies, the top brass might come out for the presentation (more likely the contract signing), then as soon as the ink is dry, you find yourself in the hands of Junior AEs and Junior creatives doing Junior-class work. You're left wondering, "What happened to all the beautiful stuff I saw in the portfolio?" and more importantly, "What happened to all my money?"What we keep hearing from our BIG Fortune 500 clients is that the BIG advertising agencies (they used to work with) were not giving them access to their top creative people, were not pro-active in advising them on dangers and opportunities, were not involved in their day to day real life business challenges and were not giving them the hand holding, damage control and consulting service they deserved. And so they came to us. And from the letters we get, they seem to be pretty happy about it.
